Flinders Street Station Upgrade

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Melbourne’s iconic Flinders Street Station is undergoing an upgrade to ensure that this city landmark is protected for current and future generations. Early works on this Victorian Government funded project have commenced and are due for completion in 2018.

In February 2015, the State Government announced a $100 million investment to repair the exterior of the station’s administration building as well as improve access and facilities for commuters.

Flinders Street Station — the busiest station in Victoria — handles more than 200,000 passenger journeys every day.

The Flinders Street Station upgrade will include customer experience works to revamp/improve the station’s





Melbourne’s iconic Flinders Street Station is undergoing an upgrade to ensure that this city landmark is protected for current and future generations. Early works on this Victorian Government funded project have commenced and are due for completion in 2018.

In February 2015, the State Government announced a $100 million investment to repair the exterior of the station’s administration building as well as improve access and facilities for commuters.

Flinders Street Station — the busiest station in Victoria — handles more than 200,000 passenger journeys every day.

The Flinders Street Station upgrade will include customer experience works to revamp/improve the station’s access and facilities, and refurbishment works to give renewed life to a key landmark on Melbourne’s cityscape.

Contact Us

For more information, please call Public Transport Victoria on 1800 800 007(External link), email us atptvprojects@ptv.vic.gov.au(External link), or search for #fssupgrade on Twitter.


  • Flinders Street Station concourse toilets to close for refurbishment

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    Works will commence on June 6 2016 to completely refurbish the men’s, women’s and accessible toilets and baby change facility in the station’s main concourse.

    The refurbishment includes increasing the number of cubicles, relocated and new accessible toilet facilities for passengers with disabilities, new baby change facilities, new fittings, retiling, repainting and providing better ventilation.

    All amenities on the main concourse will be closed for eight weeks while these essential upgrade works are completed.

    Alternative nearby facilities nearby for passengers and staff are located at:

    -Elizabeth Street subway facilities will remain open with extended hours

    -twelve portable toilets will be available between Platforms 1 and 14 beneath the main concourse

    -Travellers Aid within the main concourse will provide accessible bathroom and baby change facilities

    -Federation Square which will remain open from 7am to midnight.

    The station’s Elizabeth Street subway toilets will be upgraded later in 2016, with design works already underway.


  • Contractor announced for $100 Million Flinders Street Station Upgrade

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    Premier Daniel Andrews and Minister for Public Transport Jacinta Allan announced details of the plan to revamp the aging Flinders Street Station yesterday.
    The plan will fix the leaky roof, restore the crumbling facade, and re-paint the Victorian era building, first built in 1910.
    Important improvements to the way customers use the station are also planned, with better customer information boards, better ticketing services and public ammenities all in line for upgrades.
    An interactive project board has been erected at the station to inform customers about the project. The project is due for completion in 2018.

  • Background

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    Flinders Street Station is a Melbourne landmark, iconic to both the people of Melbourne and visitors from around the world.

    Officially opened in 1910 and listed on the Victorian Heritage Register, the station is prominently placed on the Yarra River. Flinders Street Station is the heart of the city’s train network; the old idiom ‘I’ll meet you under the clocks’ affirming its long history as a central feature on the cityscape for the more than a century.

    The Flinders Street Station Upgrade will see this key historic landmark restored and upgraded, ensuring it remains an integral part of Melbourne for decades to come.


  • Scope

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    The Flinders Street Station Upgrade will be delivered in two programs. Repair and restoration to the administration building, and works to improve the customer experience including passenger flow and the customer experience.

    The station-wide refresh and restoration;

    • painting, tiling and upgrading of platform lighting
    • rebuilding toilet facilities
    • de-cluttering platforms to cater for additional customers
    • improved customer information, ticketing services and redesign of passenger information displays
    • implementing new way finding to provide targeted delivery of passenger information
    • a customer information hub

    Expanding access to the station to counter pedestrian congestion by;

    • redesigning and extending the Swanston Street concourse
    • improving access at the western end and Degraves subway
    • a new gateline at the main entrance making it easier to enter and exit

    Early works to improve the station commenced in September 2015, including a trial of new white lighting on two platforms, redesigning public toilets and removal of redundant signage.


Page last updated: 17 Jun 2019, 11:21 PM